Privacy policy

Thank you for visiting our website and for your interest in us. The protection of your privacy when you use our website is important to us, so please read the following information on how we will use your data:

1) General information on the use of personal data

You can visit our website without providing any personal data. Whenever you visit our website, usage data such as the date and time of your visit, the name of the page you are visiting, the amount of data transferred and the querying provider will be sent by your browser and stored in server log files. These data cannot be linked to any specific person and will be used exclusively to ensure the smooth operation of our website and improve our services. Personal data will be collected if you freely provide us with them for the purposes of executing a contract or opening a customer account. The various input fields show what data will be collected. You can delete your customer account at any time by sending a message using the contact information below. We will store and use the data you make available to us in order to execute the contract. Following the full execution of the contract or the deletion of your customer account, your data will be blocked for the retention periods required by tax and commercial law and then deleted, unless you expressly consent to the further use of your data or we legally reserve the right to continue using your data, in which case we will inform you accordingly. As part of correspondence with us (e.g. the contact form or email), we will collect personal data; exactly what data will be collected from contact forms will be made clear on the contact form. These data will be stored and used exclusively in order to respond to your query and contact you, as well as for related technical administration. Once your query has been concluded, your data will be deleted if you wish it and provided that no statutory data retention periods prevent it. Additionally, personal data will be collected if you subscribe to our electronic newsletter. We will use these data for our own advertising purposes in the form of our electronic newsletter, provided that you have expressly consented as follows: ‘Sanetta newsletter – up-to-date information on trends, current issues and our current campaigns.’ You can unsubscribe from the newsletter at any time by clicking on the corresponding link in the newsletter or by sending a message to us. When you unsubscribe, your email address will be removed from our newsletter distribution list immediately.

2) Cookies

We use cookies on various pages in order to make our website more attractive and to permit the use of certain features. Cookies are small text files that are stored on your end device. Some of the cookies we use are deleted at the end of the browsersession – i.e. when your browser is closed (session cookies). Other cookies will remain on your end device and allow us or our partners to recognise your browser on your next visit (persistent cookies). You can configure your browser to inform you of the installation of cookies and in order that you can decide whether or not to accept each cookie, refuse cookies in certain cases or block all cookies. If you block cookies, this may result in the functionality of our website being limited.

3) Use of social plug-ins

3.1 Our website uses social plug-ins (‘plug-ins’) from the bookmarking service AddThis, which is provided by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (‘AddThis’). Most of the plug-ins can be identified by the AddThis logo – e.g. a white plus sign on an orange background. An overview of the AddThis plug-ins and their appearance is available at the following link: https://www.addthis.com/get/sharing If you visit a page on our website that contains such a plug-in, your browser will establish a direct connection with the servers of AddThis. The content of the plug-in will be sent directly from AddThis to your browser and integrated into the page. Through the plug-in, AddThis will be notified that your browser has opened the page of our website in question and will place a cookie on your end device in order to identify your browser. This information (including your IP address) will be sent straight from your browser to an AddThis server in the USA and stored there. AddThis will use the data to generate anonymous user profiles which enable it to target the visitors of websites with AddThis plug-ins through personalised, interest-based advertisements. Please see the privacy policy of AddThis for information on the purpose and scope of its data collection and on the further processing and use of data by AddThis: http://www.addthis.com/privacy/privacy-policy If you would like to object to the collection of data by AddThis in the future, you can install an opt-out cookie by clicking on the following link: http://www.addthis.com/privacy/opt-out You can also completely prevent the AddThis plug-in from being loaded by installing add-ons in your browser – for example, the script blocker ‘NoScript’ (http://noscript.net/). 3.2 This website uses social plug-ins (‘plug-ins’) of the social network Facebook, which is operated by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA (‘Facebook’). You will recognise those plug-ins by the Facebook logo or the descriptions ‘Social plug-in from Facebook’ and ‘Facebook social plug-in’. An overview of the Facebook plug-ins and their appearance is available at the following link: https://developers.facebook.com/docs/plugins. If you visit a page on our website which contains such a plug-in, your browser will establish a direct connection with the servers of Facebook. The content of the plug-in will be sent directly from Facebook to your browser and integrated into the page. Through this integration, Facebook is informed that your browser opened the page in question on our website, even if you do not have a Facebook profile or are notcurrently logged into Facebook. This information (including your IP address) will be sent straight from your browser to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can directly associate the visit to our website with your Facebook profile. If you interact with the plug-ins, for example by clicking the ‘Like’ button or posting a comment, this information will also be sent directly to a Facebook server and stored there. The information will also be published on your Facebook profile and it will be visible to your Facebook friends. You can read about the purpose and scope of the collection of data by Facebook, as well as the processing and use thereof, and find information on your rights and how to change your settings in order to protect your privacy in Facebook’s data privacy information: http://www.facebook.com/policy.php If you do not want Facebook to directly associate data collected through our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plug-in from being loaded by installing add-ons in your browser – for example, the ‘Facebook Blocker’ (http://webgraph.com/resources/facebookblocker/).

4) Use of YouTube videos

This website uses YouTube embedding to display and play videos from the provider YouTube. The videos are in extended data protection mode, whereby according to YouTube user information is only stored once a video is played. If embedded YouTube videos are played, the provider will use YouTube cookies to collect information about usage habits. According to YouTube, this information is used to collect video statistics, improve user-friendliness and prevent misuse. Regardless of whether or not an embedded video is played, whenever you visit this website a connection is established to the Google network DoubleClick which can initiate other data processing procedures beyond our control. You can find more information on data protection at YouTube in its privacy policy at https://www.google.de/intl/de/policies/privacy/

5) Your rights and contact information

You are entitled to free information about your stored data and to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data, please contact us. The same applies to any requests you may have for information or to block, correct or delete your personal data, and if you wish to revoke any consent you have granted. Please do not hesitate to contact our customer services for more information. To do so, please use our contact form.